This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To allow us to better service you in responding to your customer service requests.
      To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

We do not use an SSL certificate
      We do not need an SSL because:
We do not collect or store sensitive personal information. We only collect basic contact information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .


Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:
      Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
      On our Privacy Policy Page
Users are able to change their personal information:
      By emailing us
      By calling us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It's also important to note that we allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
      Within 1 business day
We will notify the users via in site notification
      Within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions.
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:
      NOT use false, or misleading subjects or email addresses
      Identify the message as an advertisement in some reasonable way
      Include the physical address of our business or site headquarters
      Monitor third party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly
      Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can
      Email us at unsubscribe@yoursite.com and we will promptly remove you from ALL correspondence.
info@novastem.mx

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

641 East San Ysidro Boulevard, Suite B-3-653
San Ysidro, California 92173 USA
info@novastem.mx 
US: 1.844.668.2783
MX: 01.800.845.0039

Last Edited on 09/08/2015

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Novastem Website Terms Of Use

Novastem Health Services, LLC. dba Novastem / Novastem.com is not a licensed medical doctor, chiropractor, osteopathic physician, naturopathic doctor, nutritionist, pharmacist, psychologist, psychotherapist, or other formally licensed healthcare professional, practitioner or provider of any kind. Novastem Health Services does not render medical, psychological, or other professional advice or treatment, nor does it provide or prescribe any medical diagnosis, treatment, medication, or remedy.

The information provided on and accessible from this page/website is for informational purposes only and should not be considered to be healthcare advice or medical diagnosis, treatment or prescribing. None of this information should be considered a promise of benefits, a claim of cures, a legal warranty or a guarantee of results to be achieved. This information is not intended as a substitute for advice from your physician or other healthcare professionals, or any notifications or instructions contained in or on any product label or packaging. You should not use this information for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before altering or discontinuing any current medications, treatment or care, starting any diet, exercise or supplementation program, or if you have or suspect you might have a health problem.

The United States Food and Drug Administration (“FDA”) has not evaluated any statement, claim, or representation made on or accessible from this page/website. Nor has the FDA evaluated any food, product or service mentioned on, or available from or through, this page/website. No food, product or service mentioned on, or available from or through this page/website is intended to diagnose, treat, cure or prevent disease.

The information provided on and accessible from this page/website does not necessarily reflect the opinions of Novastem Health Services and is not guaranteed to be correct, complete, or up-to-date. This page/website is not intended to create a client relationship or a doctor-patient relationship, and access to or receipt of information included on or communicated through this page/website does not constitute such a relationship. Information disclosed on this page/website does not remain confidential and may be viewed by the public. Therefore, do not disclose anything on this page/website that you expect to be held in confidence.

This page/website may contain links to other resources on the Internet. Those links are provided as aids to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that Novastem Health Services recommends, supports, sponsors, or is in any way affiliated or associated with any person or entity associated with those links, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.

You may also contact us through our website at www.novastem.com Please remember that Internet e-mail is not secure and you may wish to take steps to encrypt sensitive or confidential materials before sending them on the Internet.

Novastem Health Services does not give medical advice via its websites or social medical sites and will not respond to patient-specific clinical questions posted on this site. This site is not a substitute for medical advice, diagnosis or treatment, nor is the information provided herein intended to replace consultation with a qualified physician or other health care provider. Use of this website shall not constitute establishment of a physician/patient or clinical relationship with any individual, nor establishment of or offer to enter into a business relationship with any institution or organization. Any questions that you may have regarding the diagnosis, care or treatment of a medical condition or any products described in this web site should be directed to your physician. If you are seeking specific medical advice, please contact your physician or call 911 in the case of an emergency.

TERMS OF USE, DISCLAIMERS, AND PRIVACY POLICY

Novastem.com (referred to as Novastem or Novastem Health Services) is a web site dedicated to serving the public as an informational resource, providing accurate content about various medical treatment and associated side effects, and referring to appropriate treatment centers, clinics, physicians, organizations or other institutions. NOVASTEM helps users find medical treatment and, NOVASTEM may suggest a treatment facility. The information contained on this website is provided for educational and informational purposes only. The content of this website is not and should not be construed as medical advice or an offer to perform services on any matter.

The information provided by NOVASTEM is not a substitute for professional medical advice, diagnosis or treatment. The views and opinions expressed on the site do not necessarily represent those of NOVASTEM.

Any use of this website is subject to the complete Terms of Use and Disclaimers set forth on this page. By using this website, you agree to these Terms of Use, Disclaimers and Disclosures. Read the Terms of Use, Disclaimers and Disclosures carefully. If you use this website, you are deemed to have read, understood, and agreed to these Terms of Use, Disclaimers and Disclosures. If you do not accept the Terms of Use, Disclaimers and Disclosures, you should stop reading or otherwise using the website or any materials obtained from it.

NOVASTEM is a for-profit company. There may be times when a visitor comes to NOVASTEM looking for help about a drug or medical device and is better helped by a trusted outside service provider. In those cases, the visitor may be contacted directly by that provider or firm.

No Relationship or Obligation Arises from Use of the Site

Medical treatment and assessment differs greatly, and you should not rely on any opinion except that of a physician you have retained, who has a professional duty to advise you after being fully informed of all the pertinent facts, and who is licensed, and is familiar with your medical history. Internet subscribers and online readers should seek professional medical attention. You should not act or refrain from acting on the basis of any information found on this website. Any actions or decisions about your medical treatment should be based on the particular facts and circumstances of your situation, and appropriate medical advice from your physician.

NOVASTEM expressly disclaims all liability with respect to actions taken or not taken based upon any information or other contents of this site. Viewing Novastem.com, or communicating with NOVASTEM by Internet e-mail or through this site, does not constitute or create a doctor-patient relationship with anyone. The content and features on this website do not create, and are not intended to create, a doctor-patient relationship, and shall not be construed as medical advice. This content and features of this website, including means to submit a question or information, do not constitute an offer to treat you.

Support Services

Filling out a form on the site is a request to be contacted by a NOVASTEM Patient Advocate. Patient Advocates follow up with Novastem.com visitors who request additional information to assist with a variety of issues including:

• The identification of doctors or treatment facilities that may help the visitor
• The suggestion of reputable treatment facilities to discuss medical options
• Travel arrangements and information

NOVASTEM Patient Advocates are not legal or medical professionals and information or advice obtained from the advocates should not be taken as medical or legal advice.

By submitting a form requesting to be contacted about a specific service, you authorize to be contacted by one of our Patient Advocates or by a representative from the appropriate service provider. Any information provided to NOVASTEM will be shared with the service provider. Information provided to NOVASTEM will not be shared, sold or provided to a data collection company unless specifically authorized.

Updated with Latest Information

This website contains general information from a variety of sources and might not reflect current medical developments, treatments or technology. NOVASTEM does not undertake to update material on this website to reflect subsequent medical or other developments.. The information on the site is meant to complement a doctor or healthcare professional’s advice and should not be used in place of medical advice. Content found on NOVASTEM should not be taken as medical advice and site visitors are encouraged to speak with a medical professional for medical treatment, information and recommendations.

Affiliation with Treatment Facilities

If you indicate to your Patient Advocate your desire to speak with a treatment facility about your medical situation, he or she may suggest a treatment facility that can be of assistance. If you decide to retain that treatment facility, they will handle your medical case and all fees directly with you. Your Patient Advocate can explain the process in more detail

If you have any questions regarding any information found on this website we invite you to either fill out our contact form or contact us at 1.844.668.2783.

Confidentiality is Not Guaranteed

Any information sent to NOVASTEM via Internet e-mail or through the website is not secure and is done on a non-confidential basis. NOVASTEM respects the privacy of any person who contacts us, and we will make reasonable efforts to keep information private, but because of the nature of Internet communications and the absence of an doctor-patient relationship, we cannot promise or guarantee confidentiality.

NOVASTEM Are Not Responsible For Content

NOVASTEM may periodically change, remove, or add the material in this website without notice. This material may contain technical or typographical errors. NOVASTEM does not guarantee its accuracy, completeness or suitability. NOVASTEM assumes no liability or responsibility for any errors or omissions in the contents of this website. Your use of this web site is at your own risk. Under no circumstances shall NOVASTEM or any other party involved in the creation, production or delivery of this website be liable to you or any other person for any indirect, special, incidental, or consequential damages of any kind arising from your access to, or use of, this web site. IN NO EVENT SHALL NOVASTEM BE LIABLE FOR ANY

SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RELATING TO THIS MATERIAL, FOR ANY USE OF THIS WEBSITE, OR FOR ANY OTHER LINKED WEBSITE.

Third-Party Web Sites

This website may contain links to third party websites for the convenience of our users. NOVASTEM does not control these third party websites and cannot represent that their policies and practices will be consistent with these Terms of Use. If you use links to access and use such websites, you do so at your own risk. NOVASTEM is not responsible for the contents or availability of any linked sites. These links are provided only as a convenience to the recipient.

Governing Laws In Case Of Dispute; Jurisdiction

These Terms of Use and Disclaimers shall be governed by and construed in accordance with the laws of the State of California without regard to any choice of law principles. Disputes arising hereunder shall be subject to the exclusive jurisdiction of the state courts of California.

Privacy Policy

NOVASTEM is committed to protecting your privacy. Please read the following Privacy Policy to understand how your personal information will be treated as you use this website. When you use this website, you consent to the use of your personal information by NOVASTEM in the manner specified in this Privacy Policy. This policy may change periodically, so please check back from time to time. The date of the last update to this Privacy Policy is August 2015.

What Information We Collect From You And How We Use That Information

NOVASTEM does not collect any personally identifiable information from you (e.g., name, address, telephone number, e-mail address) unless you voluntarily choose to submit or otherwise disclose such information to us, including information submitted or disclosed by mail, telephone, fax, or electronically. We will not sell, trade, or rent your personally identifiable information to third parties. NOVASTEM will only use your information to respond to your request for information or treatment referral.

Information from children: NOVASTEM does not direct their websites to children under thirteen (13) years of age. Individuals under eighteen (18) should consult with their parent or guardian about the use of this website.
Monitoring, enforcement, and legal requests: NOVASTEM is not obligated to monitor this web site or its use, or to retain the content of any user session; however, NOVASTEM reserves the right at all times to monitor, review, retain, and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. We may use IP addresses to identify a user when we feel it is necessary to protect our service, website, clients, potential clients, or others.

Other web sites: Except as otherwise expressly discussed in this Privacy Policy, this policy only addresses NOVASTEM use and disclosure of information we collect from you. To the extent that you disclose personal information to other websites, you are subject to the privacy customs and policies of those other sites. We encourage you to ask questions before you disclose any personal information.

How We Protect Your Information

Transmission errors or unauthorized acts: Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, NOVASTEM cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. NOVASTEM will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. Once we receive your transmission, we will do our best to ensure its security on our systems by making reasonable efforts to protect the information.

Security: Any information provided to NOVASTEM is treated with care and discretion. NOVASTEM will take a proactive approach to ensure the information is kept private and is not misused.

Questions About the Privacy Policy

Privacy and security is important to us all. We pursue a full-disclosure approach to responsibly care for the information you have entrusted with us, and we depend on information sharing as our principal means to best serve you. We will continually monitor feedback and seek to improve our services to meet your needs. If you have any questions about this Privacy Policy or the practices of this web site, or if you would like to provide comments, please send contact us using our online forms, by telephone at 1.844.668.2783, by email at info@novastem.mx, or by regular mail at the address listed above.